The Insurance Act 2018 & You and Customer Service for Intermediaries

This workshop is designed to educate participants about their requirements under the IA 2018 and Regulations. They will gain a comprehensive understanding of their obligations and the consequences of non-compliance with the Insurance Act and Regulations.

At the end of the session, participants will be able to:

• Understand their obligations as intermediaries under the Insurance Act 2018 and Regulations 2020.
• Understand the consequences of non-compliance with the Insurance Act 2018 and Regulations.

Robert is an entrepreneurial business leader with a special interest in financial literacy and its role in economic development. He is passionate about the quality of governance and leadership within local and regional organizations. He holds a Bachelors of Business Administration (Finance and Marketing) with Distinction, from the University of New Brunswick, and an MSc in International Finance from the Arthur Lok Jack Global School of Business, UWI. He is an educator with 20 years’ experience teaching and training locally and internationally. Robert holds the position of Corporate Trainer at a local multi-line insurance group, and is also a member of faculty attached to the Accounting and Finance Department at a leading tertiary-level institution, where he functions as lecturer, corporate training facilitator, second examiner and consultant course writer. He is owner and principal consultant of a strategic business consulting practice.